Guide your Employees & Customers with AI Powered Wisdom
With Compass your users can effortlessly navigate and excel within your digital ecosystem.
Key Capabilities
Empower your digital ecosystem with interactive guidance, instant self-help knowledge, and automated chat assistance.
Application walkthroughs
Simplify complex processes and tasks with step-by-step walkthroughs. Create interactive guides that lead your team through even the most intricate procedures, ensuring consistency and reducing errors.
Knowledge Articles at Your Fingertips
Build an extensive knowledge base that caters to both your internal team and your customers. Equip your staff with comprehensive resources and provide self-help options to your users.
Document Library
From user manuals to technical documentation, Compass enables you to onboard or train your users with polished content with ease.
AI-Powered Chat Assist
Take customer support to the next level with our intelligent chatbot. Powered by the insights from your walkthroughs, knowledge articles, and documents, our AI chatbot can provide instant, accurate assistance to users.
Exclusive Benefits
Compass is designed to empower both your internal team and your external customers.
Streamlined User Onboarding
Simplifies onboarding, guiding new users to quickly become productive.
Increased User Productivity
Boosts productivity by seamlessly integrating training resources into users workflow.
Enhanced User Experience
Improves overall experience by offering real-time guidance and support.
Improved Software Adoption
Aids higher software adoption, mitigating risks of underutilization and wasted investments.
Comprehensive Analytics
Compass tracks user behavior, offering insights for continuous training optimization.
Improved Customer Experience
Enhances the Customer experience with a guided tour, showcasing key features.
Faster Onboarding
Accelerates customer onboarding, eliminating the need for extensive training.
Instant Solutions
AI-driven chatbot providing assistance using knowledge derived from guides, articles & documents.
Reduced Support Calls
Compass empowers customers to self-solve, reducing support calls and boosting satisfaction.
Personalized Learning
Facilitates personalized learning based on the customer's needs and skill level.
The Process - At a High Level
How we turn knowledge into digital velocity and success.
Create Content
Craft comprehensive walkthroughs, knowledge articles, and documents using our intuitive interface. Our platform supports rich media, interactive elements, and collaboration features for an enhanced content creation experience.
Integrate Instantly
Compass offers two integration methods: Embed Compass seamlessly by adding a few lines of script to your application's header tag, or deploy the Compass extension directly to your users' browsers.
Empower Teams
Empower your team with easy access to crucial information. Whether they're onboarding new members or handling complex tasks, Compass guides ensure they're always on the right track.
Engage Customers
Delight your customers with AI-powered chat assistance that's backed by your expertly crafted content. Provide instant solutions, improve issue resolution times, and boost customer satisfaction.
Calculate Your Compass Value
Slide to adjust your numbers and see what you could save annually with Compass.
Estimated Annual Savings
Based on average digital adoption benchmarks
Insights & Case Studies
Learn how digital adoption and walkthrough technologies are reshaping the industry.
How Digital Transformation is Reshaping Business Models and Enhancing Customer Experience: The Case of the Cab Industry
In today's fast-paced world, businesses are rapidly adapting to digital technologies to stay competitive. One of the most significant changes in the business landscape is digital transformation...
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Compass: Revolutionizing Digital Transformation with AI-Powered Product Tours, User Adoption, and Analytics
In the digital era, businesses must adapt quickly to evolving technologies. The challenge lies not just in adopting digital tools, but in ensuring that employees and customers can transition seamlessly...
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Helpful Guide: Onboarding B2B Customers for Fintech Companies
New solutions seem to be released every day in the booming global financial market. However, quick B2B customer onboarding is a vital component that is frequently missed...
Read More →Have a Question?
Quick answers to common questions about Compass.
Yes we do have a free plan with few limits in place.
It's essentially a no-strings-attached scenario – when you register for the free plan, there's no requirement to provide any credit card information. Therefore, you only need to provide credit card information if you choose to subscribe to a paid plan.
Compass offers two integration methods:
- Embed Compass: Add a few lines of script to your application's header tag. This approach is ideal when you have ownership of the application you wish to enhance with Compass.
- Browser Extension: Deploy the Compass extension directly to your users' browsers. This option proves valuable when your infrastructure team has access to user systems, making it particularly beneficial for internal employee use.
The user interface is incredibly straightforward, making it accessible to virtually anyone, enabling them to effortlessly incorporate knowledge content within the application for their end users.
Yes, there is a way to achieve this by using "segments". Segment is a powerful feature for managing and delivering tailored content based on specific criteria. It allows you to categorise and target content based on the application url.
Yes, you can add various types of media content to knowledge articles using the editor in Compass. The editor provides robust functionality to enhance your articles with different forms of media, including images, GIFs, videos, and more.